Showing posts with label MMO. Show all posts
Showing posts with label MMO. Show all posts
25.3.09
!!! SteelSeries WOW MMO Gaming Mouse Update !!!
To all people seeking help on the WOW mouse. I will do my best to help u but it is still the best idea to contact steelseries support about your problems because others might be having the same problem and the company may not know. Also when you asking me for help please leave it as a comment to this post so others may see in case they have the same problem. I also still accept emails and will respond to them as quickly as i can. if you didn't already know my Email is TheProfosist@gmail.com . Also by emailing me you are also agreeing to left me post your question and my answer on my blog so others may see and use it to possibly fix their problems.
29.1.09
Reguarding Support For The SteelSeries WOW MMO gaming Mouse
after the latest revision of the mouse which they are now filling RMA's with and the latest driver/software nearly all of the problems should be fixed
if your having any trouble with your mouse, dont post it here this is just a blog not a official SteelSeries support page. but i would suggest you either:
contact SteelSeries official support: http://www.steelseries.com/int/about/contact_us/support/contact_support
OR
go to my blog for some unofficial trouble shooting:
http://theprofosist.blogspot.com/
*if you would like to contact me directly your welcome. My email is TheProfosist@gmail.com
if your having any trouble with your mouse, dont post it here this is just a blog not a official SteelSeries support page. but i would suggest you either:
contact SteelSeries official support: http://www.steelseries.com/int/about/contact_us/support/contact_support
OR
go to my blog for some unofficial trouble shooting:
http://theprofosist.blogspot.com/
*if you would like to contact me directly your welcome. My email is TheProfosist@gmail.com
14.1.09
SteelSeries WOW MMO Gaming Mouse Button Stick
"Anonymous" to TheProfosist
"Anonymous":
Hi, I was reading about the sticking mouse button on the WoW mouse, and I am a little reluctant to 'pull up on it like you are going to break it'. Is that really a solution or should I contact the manufacturer for a new one. Other than the occasional sticking problem, I love the mouse. But then again, in the middle of a boss fight, if it sticks I might just break it for real.
TheProfosist:
yes it is really the only solution out there besides getting a new mouse i was actually told to try that by their support before considering rmaing mine. i would try that as a temporary solution but also rma your mouse with the company. they will ask you to wait till late january or early febuary to send it if youd like because that is a big defect in the origional product and the should have a revision of the mouse that fixes that in production by then. thats actually why their not shipping to some contries mostly european and asian. once you pull back on it like your going to break it you will hear a large crack stop pulling then then click it a few times like you normally mine worked fine after that but still had a squeeking sound that it didnt origionnally have so i decided to still rma it but i am waiting till the revised version hit production.
if your wonder what actally caused the stickyness unresponsiveness and squeeking its due to the fact that the right and left click are made in layers which have to be hand put to gether in order to get the finish and feel of the brushed metalish surface.
hope i was able to help and if you need any more help or have anymore questions please ask. also if you having trouble with the in game macros and how to set them up which is something many people who have the mouse dont understand how to do. it is on my blog in one of the more recent posts
"Anonymous":
Ok, did it and got scared :) We'll see how it works but it sounds better. Thanks, I'll probably call for a replacement next month. No, I got the idea of the macros down easily, I actually don't use that many. What I wanted was to be able to add functionality without moving my left hand around, so that works well. The only draw back, and it is purely a convenience thing, is I would like to see automatic character detection and profile switching.
TheProfosist:
well it kinda does when you nimport your character into the software it gives it a default set of controls but if you mean for the program to be able to detect what character you are playing in game at the time and switch thats very possible but unlikely because blizzard wouldnt realease that much of the source code. realy the mouse/driver just acts as any other keyboard/mouse/input device to WOW. WOW never gives any realtime info to the program.
"Anonymous":
That's what I figured. It was just sort of a wish list thing. Also on the list is a split natural type gaming keyboard like the g15, so I could match lighting schemes. Mouse is working without sticking so far :) Thanks again.
TheProfosist:
well im am full content their 7g keyboard the only problem i have is that its not back lit
the reason i like the keyboard is because it still uses the hardware/mechanical style keys instead of the membrane plastic keys. the contact in the key are gold plated the keyboard respond to your every slight movement the key registers about half way pressed maybe a little less so the reviews saying tat its slower typing wise and such are just do to the fact that the person is a heavy typer and needs to feel the key hit the back plate. also the keyboard is built like a tank nothing could take this thing out. it is surprisingly very ergonomic due to the large slightly sloping palm rest it. the keyboard actlly has a ps2 connection which thay chse due to the fact that ps2 has a bigger buffer than usb for keyboard and mouse things. this allows you to press every key on the keyboard at the same time and as long at the program suporrts that many keys being pressed down they wil all register.
i love the keyboard but wish it had backlighting like i said before sadly the only way to ad this to a mechanical keybaord is individual leds in each key and with the board already being $150 that would make the price skyrocket even more
if your looking for a good basic gaming mouse like the bare min always works never a problem responces to your every movement loook into the ikari laser its by far the best gaming mouse i have used i still have it i run it with my MMO mouse 7G keyboard SX mousepad and Siberia neckband headset
if your looing for a productivity mouse look at the MX revoultion definatly the most comfortable and most ergonomic mouse i have ever used. i paired it with the dinovo edge which is an amazing keybaord very ergonomic beautiful design. sadly i no longer have this set due to the fact that my steelseries set fulfills everything that is needed on that computer
but my latest set is a logitech MX1100, razer lycosa, SteelSeries SP mousepad, the MX1100 is by far the best mouse i have ever owned it perfectly combines a productivity mouse and a gaming mouse. essentially logitech took the mx revolution and combined it with the g5 and took into condsideration the falts of both. it has the ergonomics and comfortability of the mx revolution but then have adjustible dpi 400-1600 and a hidden button under the thumb. they also fixed the micro gear scrool wheel pronblem that the MX revoltion had where you switch modes from fee spin to click modes by pressing the scroll whell which disabled center click or middle click(which they now have brought back so you have a 5 butoon gaming mouse +1 more buton) and you had to hold it down to wait for a clutch to catch this is now just a button and is flawless. also the razer lycosa has the ergonomics of the dinovo edgo tochcensored media controls and has backlightling and anti ghosting with a usbport and headsetports on back. the SP is just a great mouse pad plastic very smooth but dosnt work with gen 1 laser mice due to its dimpled design with gen 2 & 3 on the other had this greatly incleases its tracking accuracy as it did with infrared mice
"Anonymous":
Hi, I was reading about the sticking mouse button on the WoW mouse, and I am a little reluctant to 'pull up on it like you are going to break it'. Is that really a solution or should I contact the manufacturer for a new one. Other than the occasional sticking problem, I love the mouse. But then again, in the middle of a boss fight, if it sticks I might just break it for real.
TheProfosist:
yes it is really the only solution out there besides getting a new mouse i was actually told to try that by their support before considering rmaing mine. i would try that as a temporary solution but also rma your mouse with the company. they will ask you to wait till late january or early febuary to send it if youd like because that is a big defect in the origional product and the should have a revision of the mouse that fixes that in production by then. thats actually why their not shipping to some contries mostly european and asian. once you pull back on it like your going to break it you will hear a large crack stop pulling then then click it a few times like you normally mine worked fine after that but still had a squeeking sound that it didnt origionnally have so i decided to still rma it but i am waiting till the revised version hit production.
if your wonder what actally caused the stickyness unresponsiveness and squeeking its due to the fact that the right and left click are made in layers which have to be hand put to gether in order to get the finish and feel of the brushed metalish surface.
hope i was able to help and if you need any more help or have anymore questions please ask. also if you having trouble with the in game macros and how to set them up which is something many people who have the mouse dont understand how to do. it is on my blog in one of the more recent posts
"Anonymous":
Ok, did it and got scared :) We'll see how it works but it sounds better. Thanks, I'll probably call for a replacement next month. No, I got the idea of the macros down easily, I actually don't use that many. What I wanted was to be able to add functionality without moving my left hand around, so that works well. The only draw back, and it is purely a convenience thing, is I would like to see automatic character detection and profile switching.
TheProfosist:
well it kinda does when you nimport your character into the software it gives it a default set of controls but if you mean for the program to be able to detect what character you are playing in game at the time and switch thats very possible but unlikely because blizzard wouldnt realease that much of the source code. realy the mouse/driver just acts as any other keyboard/mouse/input device to WOW. WOW never gives any realtime info to the program.
"Anonymous":
That's what I figured. It was just sort of a wish list thing. Also on the list is a split natural type gaming keyboard like the g15, so I could match lighting schemes. Mouse is working without sticking so far :) Thanks again.
TheProfosist:
well im am full content their 7g keyboard the only problem i have is that its not back lit
the reason i like the keyboard is because it still uses the hardware/mechanical style keys instead of the membrane plastic keys. the contact in the key are gold plated the keyboard respond to your every slight movement the key registers about half way pressed maybe a little less so the reviews saying tat its slower typing wise and such are just do to the fact that the person is a heavy typer and needs to feel the key hit the back plate. also the keyboard is built like a tank nothing could take this thing out. it is surprisingly very ergonomic due to the large slightly sloping palm rest it. the keyboard actlly has a ps2 connection which thay chse due to the fact that ps2 has a bigger buffer than usb for keyboard and mouse things. this allows you to press every key on the keyboard at the same time and as long at the program suporrts that many keys being pressed down they wil all register.
i love the keyboard but wish it had backlighting like i said before sadly the only way to ad this to a mechanical keybaord is individual leds in each key and with the board already being $150 that would make the price skyrocket even more
if your looking for a good basic gaming mouse like the bare min always works never a problem responces to your every movement loook into the ikari laser its by far the best gaming mouse i have used i still have it i run it with my MMO mouse 7G keyboard SX mousepad and Siberia neckband headset
if your looing for a productivity mouse look at the MX revoultion definatly the most comfortable and most ergonomic mouse i have ever used. i paired it with the dinovo edge which is an amazing keybaord very ergonomic beautiful design. sadly i no longer have this set due to the fact that my steelseries set fulfills everything that is needed on that computer
but my latest set is a logitech MX1100, razer lycosa, SteelSeries SP mousepad, the MX1100 is by far the best mouse i have ever owned it perfectly combines a productivity mouse and a gaming mouse. essentially logitech took the mx revolution and combined it with the g5 and took into condsideration the falts of both. it has the ergonomics and comfortability of the mx revolution but then have adjustible dpi 400-1600 and a hidden button under the thumb. they also fixed the micro gear scrool wheel pronblem that the MX revoltion had where you switch modes from fee spin to click modes by pressing the scroll whell which disabled center click or middle click(which they now have brought back so you have a 5 butoon gaming mouse +1 more buton) and you had to hold it down to wait for a clutch to catch this is now just a button and is flawless. also the razer lycosa has the ergonomics of the dinovo edgo tochcensored media controls and has backlightling and anti ghosting with a usbport and headsetports on back. the SP is just a great mouse pad plastic very smooth but dosnt work with gen 1 laser mice due to its dimpled design with gen 2 & 3 on the other had this greatly incleases its tracking accuracy as it did with infrared mice
13.1.09
SteelSeries WOW MMO Gaming Mouse Stopped
"Anonymous" to TheProfosist
"Anonymous":
i saw your blog maybe you can help -
all of a sudden the mouse just stopped working its been fine since i got it on december 15th. i went to support but couldn't create a login to get there - i saw there was an updated DL which i did in hopes it may fix the mouse but it didnt
can you help me i love this mouse =)
TheProfosist:
ure i can try did you try a differnet usb port? how about a differnt computer without the driver on? without the driver the mouse shoulf just act lie a regular 5 button mouse if it work then try instaling the updated driver and configure it fi not i could try to crete a support account for you ifyou would like. just so u know their support page requires Java
contact me back if you need more help
"Anonymous":
i saw your blog maybe you can help -
all of a sudden the mouse just stopped working its been fine since i got it on december 15th. i went to support but couldn't create a login to get there - i saw there was an updated DL which i did in hopes it may fix the mouse but it didnt
can you help me i love this mouse =)
TheProfosist:
ure i can try did you try a differnet usb port? how about a differnt computer without the driver on? without the driver the mouse shoulf just act lie a regular 5 button mouse if it work then try instaling the updated driver and configure it fi not i could try to crete a support account for you ifyou would like. just so u know their support page requires Java
contact me back if you need more help
SteelSeries WOW MMO Gaming Mouse Left Click
"Anonymous" to TheProfosist
"Anonymous":
, i was boasting about how mine was working fine, till thismorning i start hearing squeaking from left button and it sticks every so often, nothing big like what others are having, YET , hehe hopefully it wont get too bad, what was steel's info on this, are they wanting everyone to report and they will be doing a recall or what? do you have any info on this phenomenon?
TheProfosist:
well you can request a support ticket i did on one of mine. one intimidate fix is to take your nail underneath it and pull up like your going to break the button until you hear a big crack the stop and click it like normal a few times it should be working fine. if it still isnt get a rma from SteelSeries. i suggest waiting to get the rma till early feb because i was told revisions of the mouse should be rolling off the lines late jan. this problem has actually stopped them from releasing it in many european and asia countries. i believe their just doing it on a person by person basis because some peopl have problems some dont some have different problems than other. also if your wondering about the method i stated above thats exactly what i was told by support when i contacted them about one of my mice
if you have anymore questions please get back to me
"Anonymous":
Np man. I got mine fixed pulled up on of and the thing comes half off. Popped it back on. Still squeaks but hasn't stuck in a few days now
TheProfosist:
yea id suggest sending in a support ticket to get an rma early next month then cause it shouldnt be queeing and i prefer a fuly working mouse personally
"Anonymous":
, i was boasting about how mine was working fine, till thismorning i start hearing squeaking from left button and it sticks every so often, nothing big like what others are having, YET , hehe hopefully it wont get too bad, what was steel's info on this, are they wanting everyone to report and they will be doing a recall or what? do you have any info on this phenomenon?
TheProfosist:
well you can request a support ticket i did on one of mine. one intimidate fix is to take your nail underneath it and pull up like your going to break the button until you hear a big crack the stop and click it like normal a few times it should be working fine. if it still isnt get a rma from SteelSeries. i suggest waiting to get the rma till early feb because i was told revisions of the mouse should be rolling off the lines late jan. this problem has actually stopped them from releasing it in many european and asia countries. i believe their just doing it on a person by person basis because some peopl have problems some dont some have different problems than other. also if your wondering about the method i stated above thats exactly what i was told by support when i contacted them about one of my mice
if you have anymore questions please get back to me
"Anonymous":
Np man. I got mine fixed pulled up on of and the thing comes half off. Popped it back on. Still squeaks but hasn't stuck in a few days now
TheProfosist:
yea id suggest sending in a support ticket to get an rma early next month then cause it shouldnt be queeing and i prefer a fuly working mouse personally
SteelSeries WOW MMO Gaming Mouse In Game Macros
"Anonymous" to TheProfosist
"Anonymous":
I wanted
to follow up on your response on
http://theprofosist.blogspot.com/ to one of my
comments. You wrote...
"the macros that you are looking for are already in
the software. Open the Macro Tab. Go to Custom Macros.
Click New and select No Delay. Toy around with that
and you should get it working just like u want.
To setup up the In Game Macro on the mouse you must
first create the In Game Macro in WOW. Then on the
mouse create a new custom macro using text and type
in the macro you created in WOW."
As I indicated in a longer reply that you saw the
macro that is already in the software does not
function as I want it to, and as my Logitech mouse
indeed does currently. The "no delay" feature
unfortunately does not provide for a key being held
down. Though, as shown by using the "move forward"
game command bind it IS possible for this mouse to
achieve. The custom macro portion of the software
just doesn't appear to provide for this.
As for the second part of your response I'm not
following you. I create a macro in wow, lets say for
example the following, and named PET
/petattack [nomodifier:ctrl]
/petdefensive [nomodifier:ctrl]
/petpassive [modifier:ctrl]
/petstay [modifier:ctrl]
/petfollow [modifier:ctrl]
Now I go back to the mouse interface. Are you
suggesting I make a macro in the mouse software that...
A: Contains nothing but PET
B: Is a direct cut and paste of the contents of my in
game macro.
C: Sends the keystroke assignment I have assigned to
the toolbar slot on which I have placed this in game
macro.
For my logitech mouse, and what success I have had
thus far in making the WoW mouse do what I want I have
been using option "C". If there is a more integrated
connection between the game and the mouse software I'm
underutilizing I would appreciate any clarification.
TheProfosist:
for wow you want to macro it as if you were typing it most of the ingame macros you will have to create in wow then have the click execute that macr so yes if your macro is \petattack then you must make you macro \petattack
try that out once please if you have any questions please get back to me
also just create a profile to test stuff out in to know the ins and outs of the software and driver you might just have to do a trial and error thing. also a new version of the driver/software is available
o sorry also there is a way to set how long the button is held its is in there when you create a macro i dont have the software infornt of me at the moment so i couldnt tell u exactly where
"Anonymous":
I wanted
to follow up on your response on
http://theprofosist.blogspot.com/ to one of my
comments. You wrote...
"the macros that you are looking for are already in
the software. Open the Macro Tab. Go to Custom Macros.
Click New and select No Delay. Toy around with that
and you should get it working just like u want.
To setup up the In Game Macro on the mouse you must
first create the In Game Macro in WOW. Then on the
mouse create a new custom macro using text and type
in the macro you created in WOW."
As I indicated in a longer reply that you saw the
macro that is already in the software does not
function as I want it to, and as my Logitech mouse
indeed does currently. The "no delay" feature
unfortunately does not provide for a key being held
down. Though, as shown by using the "move forward"
game command bind it IS possible for this mouse to
achieve. The custom macro portion of the software
just doesn't appear to provide for this.
As for the second part of your response I'm not
following you. I create a macro in wow, lets say for
example the following, and named PET
/petattack [nomodifier:ctrl]
/petdefensive [nomodifier:ctrl]
/petpassive [modifier:ctrl]
/petstay [modifier:ctrl]
/petfollow [modifier:ctrl]
Now I go back to the mouse interface. Are you
suggesting I make a macro in the mouse software that...
A: Contains nothing but PET
B: Is a direct cut and paste of the contents of my in
game macro.
C: Sends the keystroke assignment I have assigned to
the toolbar slot on which I have placed this in game
macro.
For my logitech mouse, and what success I have had
thus far in making the WoW mouse do what I want I have
been using option "C". If there is a more integrated
connection between the game and the mouse software I'm
underutilizing I would appreciate any clarification.
TheProfosist:
for wow you want to macro it as if you were typing it most of the ingame macros you will have to create in wow then have the click execute that macr so yes if your macro is \petattack then you must make you macro \petattack
try that out once please if you have any questions please get back to me
also just create a profile to test stuff out in to know the ins and outs of the software and driver you might just have to do a trial and error thing. also a new version of the driver/software is available
o sorry also there is a way to set how long the button is held its is in there when you create a macro i dont have the software infornt of me at the moment so i couldnt tell u exactly where
SteelSeries WOW MMO Gaming Mouse Problem
"Anonymous" to TheProfosist
"Anonymous":
Good morning,
After sifting through tons of pages and looking for answers everywhere, i came across a few posts on different blogs pointing at you to be the one to ask about a possible problem i am having with my new WoW mouse. I understand you are not tech support, and apologize for waisting any of your time, but you seem to be the only person out there that knows much about the mouse.
OK, so heres the problem. I have the mouse plugged in, and have had the software from steelseries website installed and reinstalled a number of times. I have even switched the USB port the mouse is plugged into a few time in hopes that the mouse would install the correct drivers. The mouse is currently acting as a normal mouse, with the primary buttons working as well as the scroll wheel. The LED is pulsating the amber default color it is set to. The remaining 10 buttons are not responding to being pressed and when i try to change the color to the LED from the program, it stays the amber color.
Just wanted to know if you had any ideas on what the problem might be, as well as any solutions you might have for it. Thank you for your time and i look forward to hearing back from you.
TheProfosist:
try uninstaling you old software version and downloading then new on if you receive any further problem i would bring it up with support.
http://www.steelseries.com/int/about/contact_us/support/contact_support
Just so everyone know you do need to have Java installed to be able to access their support page.
http://java.com/en/download/index.jsp
"Anonymous":
Good morning,
After sifting through tons of pages and looking for answers everywhere, i came across a few posts on different blogs pointing at you to be the one to ask about a possible problem i am having with my new WoW mouse. I understand you are not tech support, and apologize for waisting any of your time, but you seem to be the only person out there that knows much about the mouse.
OK, so heres the problem. I have the mouse plugged in, and have had the software from steelseries website installed and reinstalled a number of times. I have even switched the USB port the mouse is plugged into a few time in hopes that the mouse would install the correct drivers. The mouse is currently acting as a normal mouse, with the primary buttons working as well as the scroll wheel. The LED is pulsating the amber default color it is set to. The remaining 10 buttons are not responding to being pressed and when i try to change the color to the LED from the program, it stays the amber color.
Just wanted to know if you had any ideas on what the problem might be, as well as any solutions you might have for it. Thank you for your time and i look forward to hearing back from you.
TheProfosist:
try uninstaling you old software version and downloading then new on if you receive any further problem i would bring it up with support.
http://www.steelseries.com/
Just so everyone know you do need to have Java installed to be able to access their support page.
http://java.com/en/download/index.jsp
SteelSeries WOW MMO Gaming Mouse Buttons
"Anonymous" to TheProfosist
"Anonymous":
Hey, I've been reading the steel series blog on the wow gaming mouse and I noticed you own one and are willing to answer some questions. I put my order in a month ago and am wondering if the mouse works with other games(i know the software is only for wow). I've heard that only the left and right mouse buttons work outside of WoW and I am wondering if this is true. Can I at least use 5 or so buttons(hopefully all 15) in other games as well?
Thanks for your time.
TheProfosist:
no all buttons work ouside of wow when properly macroed to a key on the keyboard a set of keys and or actions
"Anonymous":
Hey, I've been reading the steel series blog on the wow gaming mouse and I noticed you own one and are willing to answer some questions. I put my order in a month ago and am wondering if the mouse works with other games(i know the software is only for wow). I've heard that only the left and right mouse buttons work outside of WoW and I am wondering if this is true. Can I at least use 5 or so buttons(hopefully all 15) in other games as well?
Thanks for your time.
TheProfosist:
no all buttons work ouside of wow when properly macroed to a key on the keyboard a set of keys and or actions
SteelSeries WOW MMO Gaming Mouse Issue
"Anonymous" to TheProfosist
"Anonymous":
How are you again? Good I hope.
You and I played email tag about a month ago and I asked you numerous questions about the WoW mouse because you happened to be one of the few people with one at the time.
Well GameStop called me yesterday and told me that my pre-ordered mouse had finally arrived. I was excited so I went to pick it up within that very hour. I'm starting to get used to the feeling of the mouse as far as size is concerned, and it feels pretty well constructed too. But I'm having a very big problem and I was wondering if you had experienced similar issues.
Some of the buttons do not function on the WoW mouse while holding down the "Right Click" or "Left Click" buttons. (Mouse Buttons 4 and 5 to be exact), these are Win Buttons 4 and 5 by default. I consider this a very serious issue being that I use the "Right Click" all the time to strafe and simultaneously execute abilities. It's kind of silly for that kind of improper functionality in my opinion and I hope that it wasn't intentional design. I have tried everything in the custom macro feature with no luck as we speak. I even have the latest software from SteelSeries website. It's a real bummer because I really wanted to like this mouse. Other than that the mouse works fine as far as I can tell from a hardware standpoint; as a matter of fact if this issue were to be addressed I would consider this mouse flawless; but that's only if the issue is addressed.
Any help would be appreciated.
Thanks.
TheProfosist:
int/about/contact_us/support/contact_support
"Anonymous":
How are you again? Good I hope.
You and I played email tag about a month ago and I asked you numerous questions about the WoW mouse because you happened to be one of the few people with one at the time.
Well GameStop called me yesterday and told me that my pre-ordered mouse had finally arrived. I was excited so I went to pick it up within that very hour. I'm starting to get used to the feeling of the mouse as far as size is concerned, and it feels pretty well constructed too. But I'm having a very big problem and I was wondering if you had experienced similar issues.
Some of the buttons do not function on the WoW mouse while holding down the "Right Click" or "Left Click" buttons. (Mouse Buttons 4 and 5 to be exact), these are Win Buttons 4 and 5 by default. I consider this a very serious issue being that I use the "Right Click" all the time to strafe and simultaneously execute abilities. It's kind of silly for that kind of improper functionality in my opinion and I hope that it wasn't intentional design. I have tried everything in the custom macro feature with no luck as we speak. I even have the latest software from SteelSeries website. It's a real bummer because I really wanted to like this mouse. Other than that the mouse works fine as far as I can tell from a hardware standpoint; as a matter of fact if this issue were to be addressed I would consider this mouse flawless; but that's only if the issue is addressed.
Any help would be appreciated.
Thanks.
TheProfosist:
my best bet about that would be to contact SteelSeries Support
http://www.steelseries.com/8.1.09
WOW Mouse Release Email
"Anonymous" to TheProfosist
"Anonymous":
Hey, i was supposed to get the steelseries mmo "wow" gaming mouse for christmas. I ordered it off of amazon.com, but it still says that it hasnt been released yet. Is the mouse out yet or not?
TheProfosist
to my knowledge since i recieved mine through gamestop it is released but in limited numbers and in even more limited numbers now that they have found a defect that affects some of the mice from what i heard a revision should be comming orr the line late january early febuarary. also due to this the release has been delayed in many european and asian countiries
"Anonymous":
Hey, i was supposed to get the steelseries mmo "wow" gaming mouse for christmas. I ordered it off of amazon.com, but it still says that it hasnt been released yet. Is the mouse out yet or not?
TheProfosist
to my knowledge since i recieved mine through gamestop it is released but in limited numbers and in even more limited numbers now that they have found a defect that affects some of the mice from what i heard a revision should be comming orr the line late january early febuarary. also due to this the release has been delayed in many european and asian countiries
24.12.08
A Few SteelSeries WOW MMO Gaming Mouse Comments From FragYou Blog Post
Here are a few comments i made on the Delays For The WOW MMO Gaming Mouse Post on FragYou Blog SteelSeries Unofficial Official Blog
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Broken
December 23rd, 2008 01:26 56
I got both of my pre-orders from gamestop today. After going through some frustration with bindings (can’t hold the right button down and click some of the buttons) I finally just told myself I’d get used to it. About and hour later while trying to arena the left mouse button broke. It makes a squeaky noise and gets stuck like its rubbing on something and it won’t pop back up.
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TheProfosist
December 24th, 2008 07:42 76
To Broken December 23rd, 2008 01:26
there is a very easy fix for that. Useing your finger nail pull up on it like you going to break it and youll hear a big crack noise. Stop right there and click it like normal it should be fine.
Also if your having problems with the mouse why not contact support?
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Robert
December 23rd, 2008 02:38 57
It’d be nice if there was a troubleshooting site somewhere. My pointer locks up. All the buttons still work, but I have to unplug it and plug it back in for the mouse to move around.
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TheProfosist
December 24th, 2008 07:44 77
In Response To Robert December 23rd, 2008 02:38
I can try to help? What OS are you running? Is the USB port you have it plugged into a USB 2.0 port? What hz do you have the polling set to?
If you want to contact me by email your welcome to it. TheProfosist@gmail.com
Also if your having problems with the mouse why not contact support?
heres a link: http://www.steelseries.com/int/about/contact_us/support/contact_support
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Joseph
December 23rd, 2008 04:31 58
I use the right mouse button to look/strafe and the other buttons do not work when you are holding another button down.
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TheProfosist
December 24th, 2008 07:47 78
In response to Joseph December 23rd, 2008 04:31
what not use a different button? does it happen when you do that action with a different button?
If you want to contact me by email your welcome to it. TheProfosist@gmail.com
Also if your having problems with the mouse why not contact support?
heres a link: http://www.steelseries.com/int/about/contact_us/support/contact_support
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cloaknpoke
December 23rd, 2008 12:22 60
I also just got mine home and was trying to bind the keys. Now my left mouse button is stuck also. The thing stopped working properly an hour into trying to just get it configured :(
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TheProfosist
December 24th, 2008 07:48 79
In response to cloaknpoke December 23rd, 2008 12:22
There is a very easy fix for the left click problem. Useing your finger nail pull up on it like you going to break it and youll hear a big crack noise. Stop right there and click it like normal it should be fine.
If you want to contact me by email your welcome to it. TheProfosist@gmail.com
Also if your having problems with the mouse why not contact support?
heres a link: http://www.steelseries.com/int/about/contact_us/support/contact_support
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Justin
December 23rd, 2008 17:25 62
WTB trouble shooting. Very VERY disappointed in the keybinds and macros. Cant use more than 1 button at once (like program the 4-way to move and middle mouse to jump and use em simultaneously) also the “supports in game macros” is a crock. I dont care about a button to open my mags or toggle auto run. Let me use, i dont know, MY IN GAME MACROS!
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TheProfosist
December 24th, 2008 08:02 80
In response to Justin December 23rd, 2008 17:25
first one way to create a macro is to lock it to a key or number of keys on the keyboard. It will then do what ever that key or key sequence would do in that game or program.
Also you dont just have in game macros. Yes there are a few defaults are there are with anything. To setup up the In Game Macro on the mouse you must first create the In Game Macro in WOW. Then on the mouse create a new custom macro useing text and type in the macro you created in WOW.
Heres a whole Wiki about WOW Macro 2.0:
http://www.wowwiki.com/Making_a_macro
If you want to contact me by email your welcome to it. TheProfosist@gmail.com
Also if your having problems with the mouse why not contact support?
heres a link: http://www.steelseries.com/int/about/contact_us/support/contact_support
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Buyer Beware
December 23rd, 2008 18:20 64
The quality of this mouse is $19.99. Because it has a lot of buttons it costs $99.99. Do yourself a favor and read all of the posts about broken mice and the inability to press more than one button at a time. Save yourself standing in line post Christmas and cancel your order until they completely revamp there product. Great concept, extremely poor software and quality.
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TheProfosist
December 24th, 2008 08:13 81
In response to Buyer Beware December 23rd, 2008 18:20
Do you own the mouse yourself? Have you handled the mouse yourself?
I have it and have actually done a (soon to me improved) review on it. http://theprofosist.blogspot.com/2008/12/steelseries-world-of-warcraft-wow-mmo.html
I believe the mouse is very sturdy and has a very nice feel to it and is definitely quality made as are all of SteelSeries products.
The broken mice you are talking about can all easily be fixed and these are the first batch being hurried off the lines because some people keep wanting their mouse immediately and have no patience. Also these are the first ones coming off the lines not everything is perfect right away (except for the Ikari Laser) just look at the Xbox 360.
Also people being not able to press more than one button at a time. I fairly sure that than can physically press the button and the reason why the action might no be going through is because their probably not useing In Game Macros which is when the mouse will preform at its best. Im not saying it will fix it but its worth a try right?
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JRD
December 23rd, 2008 18:37 65
As two others said my left button was making some squeaky noises last night and occasionally got stuck. Nothing serious yet but a bit distressing performance right out of the box. I hope that with a bit of use this will go away. I have to agree with Justin a trouble shooting / software suggestion area would be greatly appreciated. While it seems to have a lot of potential, until I can get a few issues resolved I have a very expensive USB nightlight.
As for key bindings, a keystroke emulation with release of the button = release of the key or an extension of the programming to be able to send something on release. Ctrl(down) on press, Ctrl(up) on release is what I’m looking for.
Also the custom macro executes just as if you were typing in game. It is different than how in game macros work. While the pre programmed WOW functions are instantaneous the custom macros execute as if you were typing them manually and you can actually see them fill in on your command line.
An in game macro can be mapped to a button and clicked to execute even while int he middle of a line of chat. Using an out of game macro as in the case of the mouse software injects the macro into the command line exactly as if you were typing it in manually.
Still useful but as Justin says it falls a bit short of the claimed, “supports in game macros.” The only way I think this would be possible is to get the driver to recognize each button on the mouse as “Mouse Button 1″ through “Mouse Button 15″ and allow us to map them in game as a key bind. Then we could use our in game macros as a button.
As it stands currently I am making a macro for a button on a key such as ; and then binding that key to a toolbar and putting an in game macro on that toolbar slot. This does the trick nicely and honestly would be enough to keep me content. The loss of the ability to map a modifier key on the mouse however is seriously making my transition to this new mouse difficult.
Any help or feedback would be greatly appreciated.
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TheProfosist
December 24th, 2008 08:32 82
In Response To JRD December 23rd, 2008 18:37
There is a very easy fix for the left click problem. Useing your finger nail pull up on it like you going to break it and youll hear a big crack noise. Stop right there and click it like normal it should be fine. And if you have any problems with the software setup id be glad to try and help you.
If you want to contact me by email your welcome to it. TheProfosist@gmail.com
Also if your having problems with the mouse why not contact support?
heres a link: http://www.steelseries.com/int/about/contact_us/support/contact_support
the macros that you are looking for are already in the software. Open the Macro Tab. Go to Custom Macros. Click New and select No Delay. Toy around with that and you should get it working just like u want.
To setup up the In Game Macro on the mouse you must first create the In Game Macro in WOW. Then on the mouse create a new custom macro useing text and type in the macro you created in WOW.
Heres a whole Wiki about WOW Macro 2.0:
http://www.wowwiki.com/Making_a_macro
you can either make a macro lock to a key or number of keys on the keyboard. It will then do what ever that key or key sequence would do in that game or program. Or you can use In Game Macros which execute a ling in game that you create.
Yes i wish you could have a mouse have buttons 1-15 and the just set up in game the only problem is that Most OS’s only support up to 5 button mice. Also in comparison to other companies SteelSeries in handling the buttons just about the same way.
Also if you need any more help your welcome to contact me by email TheProfosist@gmail.com
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VERY UPSET
December 23rd, 2008 22:47 71
This is total BS. THANKS for wasting my time and money. Steel Series should and probably will go out of bussiness for selling junk like this!!! I would like to know who the fuck did they have test this crap before they desided to sell it? This mouse just tured out to be a total scam!!! JUNK JUNK JUNK JUNK!!!
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TheProfosist
December 24th, 2008 08:42 83
In response to: VERY UPSET December 23rd, 2008 22:47
you never said why you were upset, or why the mouse why junk, and about the testing they defiantly didnt because they dont sponsor professional gaming teams with professional gamers readily available on them. You got the same product that was advertised correct?
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name
December 23rd, 2008 22:56 72
Everyones best bet is to return the mouse, if they got one. Maybe if we all band together then they will make someting worth selling for $99.00. Steelseries really mislead us all about what this mouse could do. As stated above, it is nothing more then a $99 night lite. I mean, come on for $99, it should not have parts broken within a 1/2 hour of use and it should be able to do every thing that was stated it done.
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TheProfosist
December 24th, 2008 08:45 84
In response to name December 23rd, 2008 22:56
what are your reasons for return? well if you didnt think it was worth $99 why did you buy it? Also why not sell it if you think its so bad theres always ebay. Ok broken parts did you ever ask how to fix it? maybe an exchange for a new one? It can do everything that is in its product specifications. I assume you just dont know how to preform those functions.
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Nick
December 23rd, 2008 23:28 73
Heck, I’d just be glad to have a mouse to complain about… preordered in OCTOBER on amazon.
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TheProfosist
December 24th, 2008 08:57 85
In response to Nick December 23rd, 2008 23:28
sorry you havnt gotton yours yet but im sure SteelSeries is doing all they can to get the out faster as well as making revisions and finding ways to speed up production. Companies took too many Pre-Orders. Companies never put a limit to the number of preorders. They have done this before with the Wii’s so why didnt they do it again when they saw all the Pre-Orders coming in. Also i believe that some companies are getting their mice through other companies so SteelSeries dont have a direct connection to them. I know of one thats doing this bn.com gets them through SteelSeries
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na
December 24th, 2008 00:52 74
Save yourself the headache of having to package and ship it back Nick. Cancel while you can and hope they resolve the issue with better quality in the future or that someone else like Logitech comes out with a real 15 button mouse.
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TheProfosist
December 24th, 2008 09:00 86
In response to na December 24th, 2008 00:52
why cancel its a great mouse. what problems are making you think so badly about it. If you need help id be glad to help you. This mouse is of the highest quality and it hand made during certain processes. Also what did you mean by “real mouse” im pretty sure the mouse exists since im using it right now
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JRD
December 24th, 2008 04:55 75
As suggested by #69 I did some experimenting with AutoHotKey. While I was able to map what the mouse software considers “windows button 4″ and “windows button 5″ to act as the Ctrl key and Shift key respectively this did not function in practice. While this was technically successful In experimenting however I did get what I hope will prove to be useful information to both Steel Series in updating the next driver/software package and owners for creating workarounds in the mean time.
“Left-Click” (Button 1), “Right-Click” (Button2) and “Move and Steer” (Button3) all execute a down signal when pressed and an up signal when released when left in their default positions. All can be pressed and held simultaneously and function if left in their default positions.
Issue #1: Remapping any of the other buttons as “Left-Click” or “Right-Click”, or even attempting to revers them, will execute the down signal and up signal without any delay regardless of if you click the button or hold it. AutoHotKey also differentiates between a Button 1 press in it’s default location and remapped Button 1 press. It labels this as “artificial”. This leads me to believe this is a software issue not a limitation of the hardware itself. When you leave buttons 1-3 alone the software isn’t doing anything to them. If you edit them it is overriding their normal function and attempting to send the signal for the mouse button direct to windows. In this case what the software has been instructed to send seems to be incomplete?
Issue #2: “Windows Button 4″ and “Windows Button 5″ do not appear to be supported as “real buttons”. They instead are flagged as “artificial” in AutoHotKey and send only an “up” or “release” signal. This seems to be why we are unable to map either of these 2 buttons in game.
Issue #3: When holding buttons 1, 2 and/or 3 the first press of any button on D-Pad, four top mounted buttons or the left mounted toggle switch does not execute. The second press (and subsequent presses) while holding 1, 2 and/or 3 however will execute. So again this leads me to believe this is not a hardware limitation but a problem with the software. It seems to be capable of sending simultaneous signals, it is just doing so incorrectly.
Issue #4: The two buttons above the D-Pad on the right seem to be the exception. They send no signal at all if pressed while you are holding buttons 1, 2 and/or 3 down.
Issue #5: As to the macros only initiating an “up” signal or some issuing an “up” signal with zero delay after the “down” signal; testing by mapping a button to a movement command under “Game Commands” however IS functioning properly. It presses and holds down until the button is released. Only issue #3 or #4 interfere with this.
For me personally I will continue using my old mouse (which achieved everything I’m trying to execute here) until these issues are resolved. I am hopeful now however that these are all possible fixes through a new software release. While I’m rather disheartened that this isn’t preforming properly right now I’m hopeful these issues appear to all be software related rather than physical limitations of the hardware. Hope my rambling was of use to someone.
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TheProfosist
December 24th, 2008 09:09 87
In Response to JRD December 24th, 2008 04:55
you best best to find answers to those questions is to contact SteelSeries Directly and give them you list of issues. Heres a direct link: http://www.steelseries.com/int/about/contact_us/support/contact_support
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All of these where commented in this post: http://www.fragyou.net/2008/12/11/delays-for-the-wow-mmo-gaming-mouse/
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