Here are a few comments i made on the Delays For The WOW MMO Gaming Mouse Post on FragYou Blog SteelSeries Unofficial Official Blog
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Broken
December 23rd, 2008 01:26 56
I got both of my pre-orders from gamestop today. After going through some frustration with bindings (can’t hold the right button down and click some of the buttons) I finally just told myself I’d get used to it. About and hour later while trying to arena the left mouse button broke. It makes a squeaky noise and gets stuck like its rubbing on something and it won’t pop back up.
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TheProfosist
December 24th, 2008 07:42 76
To Broken December 23rd, 2008 01:26
there is a very easy fix for that. Useing your finger nail pull up on it like you going to break it and youll hear a big crack noise. Stop right there and click it like normal it should be fine.
Also if your having problems with the mouse why not contact support?
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Robert
December 23rd, 2008 02:38 57
It’d be nice if there was a troubleshooting site somewhere. My pointer locks up. All the buttons still work, but I have to unplug it and plug it back in for the mouse to move around.
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TheProfosist
December 24th, 2008 07:44 77
In Response To Robert December 23rd, 2008 02:38
I can try to help? What OS are you running? Is the USB port you have it plugged into a USB 2.0 port? What hz do you have the polling set to?
If you want to contact me by email your welcome to it. TheProfosist@gmail.com
Also if your having problems with the mouse why not contact support?
heres a link: http://www.steelseries.com/int/about/contact_us/support/contact_support
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Joseph
December 23rd, 2008 04:31 58
I use the right mouse button to look/strafe and the other buttons do not work when you are holding another button down.
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TheProfosist
December 24th, 2008 07:47 78
In response to Joseph December 23rd, 2008 04:31
what not use a different button? does it happen when you do that action with a different button?
If you want to contact me by email your welcome to it. TheProfosist@gmail.com
Also if your having problems with the mouse why not contact support?
heres a link: http://www.steelseries.com/int/about/contact_us/support/contact_support
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cloaknpoke
December 23rd, 2008 12:22 60
I also just got mine home and was trying to bind the keys. Now my left mouse button is stuck also. The thing stopped working properly an hour into trying to just get it configured :(
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TheProfosist
December 24th, 2008 07:48 79
In response to cloaknpoke December 23rd, 2008 12:22
There is a very easy fix for the left click problem. Useing your finger nail pull up on it like you going to break it and youll hear a big crack noise. Stop right there and click it like normal it should be fine.
If you want to contact me by email your welcome to it. TheProfosist@gmail.com
Also if your having problems with the mouse why not contact support?
heres a link: http://www.steelseries.com/int/about/contact_us/support/contact_support
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Justin
December 23rd, 2008 17:25 62
WTB trouble shooting. Very VERY disappointed in the keybinds and macros. Cant use more than 1 button at once (like program the 4-way to move and middle mouse to jump and use em simultaneously) also the “supports in game macros” is a crock. I dont care about a button to open my mags or toggle auto run. Let me use, i dont know, MY IN GAME MACROS!
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TheProfosist
December 24th, 2008 08:02 80
In response to Justin December 23rd, 2008 17:25
first one way to create a macro is to lock it to a key or number of keys on the keyboard. It will then do what ever that key or key sequence would do in that game or program.
Also you dont just have in game macros. Yes there are a few defaults are there are with anything. To setup up the In Game Macro on the mouse you must first create the In Game Macro in WOW. Then on the mouse create a new custom macro useing text and type in the macro you created in WOW.
Heres a whole Wiki about WOW Macro 2.0:
http://www.wowwiki.com/Making_a_macro
If you want to contact me by email your welcome to it. TheProfosist@gmail.com
Also if your having problems with the mouse why not contact support?
heres a link: http://www.steelseries.com/int/about/contact_us/support/contact_support
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Buyer Beware
December 23rd, 2008 18:20 64
The quality of this mouse is $19.99. Because it has a lot of buttons it costs $99.99. Do yourself a favor and read all of the posts about broken mice and the inability to press more than one button at a time. Save yourself standing in line post Christmas and cancel your order until they completely revamp there product. Great concept, extremely poor software and quality.
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TheProfosist
December 24th, 2008 08:13 81
In response to Buyer Beware December 23rd, 2008 18:20
Do you own the mouse yourself? Have you handled the mouse yourself?
I have it and have actually done a (soon to me improved) review on it. http://theprofosist.blogspot.com/2008/12/steelseries-world-of-warcraft-wow-mmo.html
I believe the mouse is very sturdy and has a very nice feel to it and is definitely quality made as are all of SteelSeries products.
The broken mice you are talking about can all easily be fixed and these are the first batch being hurried off the lines because some people keep wanting their mouse immediately and have no patience. Also these are the first ones coming off the lines not everything is perfect right away (except for the Ikari Laser) just look at the Xbox 360.
Also people being not able to press more than one button at a time. I fairly sure that than can physically press the button and the reason why the action might no be going through is because their probably not useing In Game Macros which is when the mouse will preform at its best. Im not saying it will fix it but its worth a try right?
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JRD
December 23rd, 2008 18:37 65
As two others said my left button was making some squeaky noises last night and occasionally got stuck. Nothing serious yet but a bit distressing performance right out of the box. I hope that with a bit of use this will go away. I have to agree with Justin a trouble shooting / software suggestion area would be greatly appreciated. While it seems to have a lot of potential, until I can get a few issues resolved I have a very expensive USB nightlight.
As for key bindings, a keystroke emulation with release of the button = release of the key or an extension of the programming to be able to send something on release. Ctrl(down) on press, Ctrl(up) on release is what I’m looking for.
Also the custom macro executes just as if you were typing in game. It is different than how in game macros work. While the pre programmed WOW functions are instantaneous the custom macros execute as if you were typing them manually and you can actually see them fill in on your command line.
An in game macro can be mapped to a button and clicked to execute even while int he middle of a line of chat. Using an out of game macro as in the case of the mouse software injects the macro into the command line exactly as if you were typing it in manually.
Still useful but as Justin says it falls a bit short of the claimed, “supports in game macros.” The only way I think this would be possible is to get the driver to recognize each button on the mouse as “Mouse Button 1″ through “Mouse Button 15″ and allow us to map them in game as a key bind. Then we could use our in game macros as a button.
As it stands currently I am making a macro for a button on a key such as ; and then binding that key to a toolbar and putting an in game macro on that toolbar slot. This does the trick nicely and honestly would be enough to keep me content. The loss of the ability to map a modifier key on the mouse however is seriously making my transition to this new mouse difficult.
Any help or feedback would be greatly appreciated.
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TheProfosist
December 24th, 2008 08:32 82
In Response To JRD December 23rd, 2008 18:37
There is a very easy fix for the left click problem. Useing your finger nail pull up on it like you going to break it and youll hear a big crack noise. Stop right there and click it like normal it should be fine. And if you have any problems with the software setup id be glad to try and help you.
If you want to contact me by email your welcome to it. TheProfosist@gmail.com
Also if your having problems with the mouse why not contact support?
heres a link: http://www.steelseries.com/int/about/contact_us/support/contact_support
the macros that you are looking for are already in the software. Open the Macro Tab. Go to Custom Macros. Click New and select No Delay. Toy around with that and you should get it working just like u want.
To setup up the In Game Macro on the mouse you must first create the In Game Macro in WOW. Then on the mouse create a new custom macro useing text and type in the macro you created in WOW.
Heres a whole Wiki about WOW Macro 2.0:
http://www.wowwiki.com/Making_a_macro
you can either make a macro lock to a key or number of keys on the keyboard. It will then do what ever that key or key sequence would do in that game or program. Or you can use In Game Macros which execute a ling in game that you create.
Yes i wish you could have a mouse have buttons 1-15 and the just set up in game the only problem is that Most OS’s only support up to 5 button mice. Also in comparison to other companies SteelSeries in handling the buttons just about the same way.
Also if you need any more help your welcome to contact me by email TheProfosist@gmail.com
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VERY UPSET
December 23rd, 2008 22:47 71
This is total BS. THANKS for wasting my time and money. Steel Series should and probably will go out of bussiness for selling junk like this!!! I would like to know who the fuck did they have test this crap before they desided to sell it? This mouse just tured out to be a total scam!!! JUNK JUNK JUNK JUNK!!!
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TheProfosist
December 24th, 2008 08:42 83
In response to: VERY UPSET December 23rd, 2008 22:47
you never said why you were upset, or why the mouse why junk, and about the testing they defiantly didnt because they dont sponsor professional gaming teams with professional gamers readily available on them. You got the same product that was advertised correct?
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name
December 23rd, 2008 22:56 72
Everyones best bet is to return the mouse, if they got one. Maybe if we all band together then they will make someting worth selling for $99.00. Steelseries really mislead us all about what this mouse could do. As stated above, it is nothing more then a $99 night lite. I mean, come on for $99, it should not have parts broken within a 1/2 hour of use and it should be able to do every thing that was stated it done.
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TheProfosist
December 24th, 2008 08:45 84
In response to name December 23rd, 2008 22:56
what are your reasons for return? well if you didnt think it was worth $99 why did you buy it? Also why not sell it if you think its so bad theres always ebay. Ok broken parts did you ever ask how to fix it? maybe an exchange for a new one? It can do everything that is in its product specifications. I assume you just dont know how to preform those functions.
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Nick
December 23rd, 2008 23:28 73
Heck, I’d just be glad to have a mouse to complain about… preordered in OCTOBER on amazon.
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TheProfosist
December 24th, 2008 08:57 85
In response to Nick December 23rd, 2008 23:28
sorry you havnt gotton yours yet but im sure SteelSeries is doing all they can to get the out faster as well as making revisions and finding ways to speed up production. Companies took too many Pre-Orders. Companies never put a limit to the number of preorders. They have done this before with the Wii’s so why didnt they do it again when they saw all the Pre-Orders coming in. Also i believe that some companies are getting their mice through other companies so SteelSeries dont have a direct connection to them. I know of one thats doing this bn.com gets them through SteelSeries
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na
December 24th, 2008 00:52 74
Save yourself the headache of having to package and ship it back Nick. Cancel while you can and hope they resolve the issue with better quality in the future or that someone else like Logitech comes out with a real 15 button mouse.
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TheProfosist
December 24th, 2008 09:00 86
In response to na December 24th, 2008 00:52
why cancel its a great mouse. what problems are making you think so badly about it. If you need help id be glad to help you. This mouse is of the highest quality and it hand made during certain processes. Also what did you mean by “real mouse” im pretty sure the mouse exists since im using it right now
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JRD
December 24th, 2008 04:55 75
As suggested by #69 I did some experimenting with AutoHotKey. While I was able to map what the mouse software considers “windows button 4″ and “windows button 5″ to act as the Ctrl key and Shift key respectively this did not function in practice. While this was technically successful In experimenting however I did get what I hope will prove to be useful information to both Steel Series in updating the next driver/software package and owners for creating workarounds in the mean time.
“Left-Click” (Button 1), “Right-Click” (Button2) and “Move and Steer” (Button3) all execute a down signal when pressed and an up signal when released when left in their default positions. All can be pressed and held simultaneously and function if left in their default positions.
Issue #1: Remapping any of the other buttons as “Left-Click” or “Right-Click”, or even attempting to revers them, will execute the down signal and up signal without any delay regardless of if you click the button or hold it. AutoHotKey also differentiates between a Button 1 press in it’s default location and remapped Button 1 press. It labels this as “artificial”. This leads me to believe this is a software issue not a limitation of the hardware itself. When you leave buttons 1-3 alone the software isn’t doing anything to them. If you edit them it is overriding their normal function and attempting to send the signal for the mouse button direct to windows. In this case what the software has been instructed to send seems to be incomplete?
Issue #2: “Windows Button 4″ and “Windows Button 5″ do not appear to be supported as “real buttons”. They instead are flagged as “artificial” in AutoHotKey and send only an “up” or “release” signal. This seems to be why we are unable to map either of these 2 buttons in game.
Issue #3: When holding buttons 1, 2 and/or 3 the first press of any button on D-Pad, four top mounted buttons or the left mounted toggle switch does not execute. The second press (and subsequent presses) while holding 1, 2 and/or 3 however will execute. So again this leads me to believe this is not a hardware limitation but a problem with the software. It seems to be capable of sending simultaneous signals, it is just doing so incorrectly.
Issue #4: The two buttons above the D-Pad on the right seem to be the exception. They send no signal at all if pressed while you are holding buttons 1, 2 and/or 3 down.
Issue #5: As to the macros only initiating an “up” signal or some issuing an “up” signal with zero delay after the “down” signal; testing by mapping a button to a movement command under “Game Commands” however IS functioning properly. It presses and holds down until the button is released. Only issue #3 or #4 interfere with this.
For me personally I will continue using my old mouse (which achieved everything I’m trying to execute here) until these issues are resolved. I am hopeful now however that these are all possible fixes through a new software release. While I’m rather disheartened that this isn’t preforming properly right now I’m hopeful these issues appear to all be software related rather than physical limitations of the hardware. Hope my rambling was of use to someone.
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TheProfosist
December 24th, 2008 09:09 87
In Response to JRD December 24th, 2008 04:55
you best best to find answers to those questions is to contact SteelSeries Directly and give them you list of issues. Heres a direct link: http://www.steelseries.com/int/about/contact_us/support/contact_support
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All of these where commented in this post: http://www.fragyou.net/2008/12/11/delays-for-the-wow-mmo-gaming-mouse/
8 comments:
I have two of these mice, one that I use, and one my girlfriend uses. We were both using Logitech Revolution MX's. The build quality of this mouse does not seem anywhere near the MX. Considering they both cost exactly the same that is disappointing. THis mouse seems....I guess hollow would be the best word.
We are both having problems with squeaking and sticking of the two main mouse buttons...ie left and right click. I have tried lifting up the buttons, and then reseating them and it has not fixed, or changed the problem at all.
I seriously would not recommend this mouse. The build quality is nowhere near what I was expecting considering the price tag, and reputation of Steelseries. It not only broke the first day of use, but the feel of the mouse is just to fragile. Also, the button layout at least for me is a little odd. The two buttons behind the scroll wheel are placed strangely and very hard to press. Also there are two buttons that are situated next to your pinky but you have to press sideways with your pinky to hit them. This just doesn't work in a practical manner and I have already ended up just forgetting about them.
In general there is not much I like about this mouse. I guess it looks cool is the best thing I can say about it, but unfortunately that is the least important thing about a mouse.
Oh and a quick point about some of the comments made. The fact that the mouse was rushed was only the fault of Steelseries. There would not have been a group of angry people waiting for their mouse if they had not started a pre-order campaign far to early, and set dates that they could not keep.
Sorry, but you always do better if you don't give a solid date until...oh I don't know...THE DATE IS SOLID!
well the MX Revolution and the SteelSeries WOW MMO Gaming Mouse are intended to be used in totally differ ways
i do agree that this mouse is not built as well as others. SteelSeries Ikari Laser is very sturdy yet light but dosnt feel empty inside. This mouse feels as if the emptied it out to make it light. the top brushed metal surface feels very sturdy and well done but the plasic seems not to be that great of quality.
also for gaming mice the lighter the better this is standard.
if your having problems with the hardware part of the mouse i suggest contacting SteelSeries Support and getting a rma. they have now found a defect in the layering of the original revision. and is actually on hold for release in many european and asian countries.
when you say reputation of steelseries yes they have a great reputation the problem is that this mouse was developed by ideazon due to their connection with blizzard. mostlikely ideazon had the idea already and steelseries bought them out and found out about this made a few improveent lie the finish and usb and stuff and just funded the finishing and production of the product. im not saying this is 100% completely true but i was told that ideazon team within SteelSeries had developed the mouse and this is definately obvious when you look at the laser of the mouse which is no where as good as The Ikari Lasers and uses dpi StyeelSeries swited to cpi in their Iari series. please read this article about the ikari series mostly http://www.fragyou.net/?page_id=24
also they dont think a good product need to be flashy aka the 16million color led
just so u now just about every gaming mouse has atleast 1 button behind the scroll wheel. the ikari series has 1 the g5 and g7 from logitech have 2 and so on so i agee it is a odd button but this is uaseally used for dpi changing or in this case could be meant for profile changing
sorry but the toggel switch you are talking about is not for you pinky but for your ring finger the mouse is a 2 button layout mouse not a 3 button layout meaning that like most ergonomic mince like the MX revoultion, MX1100, ikari laser, etc that both your pinky and ringfinger rside on the right side of the mouse. this can also be easily shown ofr this mouse because of the 2 buttons on the inner side of the right and left click if the mouse is held 3 button style it is almost impossible to click those buttons
well what happened is that preoders exceeded expectations and the retailers never put a cap on the number of preorders thus there was no way to fill all of thm on release of the mouse thats whay they knocked back the date hopeing to be able to fill a larger percentage. also steelseries is used to only catering to the professional and enthusiast gamer. but with this mouse the demand was mostly for casual games in my opinion so with manufactering set for a few amount of quality products there was no way to meet the demand that suddenly appeared.
well just look at the release for many game tiltles many companies let you preorder games that have no release date at all or the release date constantly changes
so this is partially the retailers
Also if your looking for a good gaming mouse like your MX revolution look into the MX1100 which isnt really a gaming mouse but is a produtivity mouse and a gaming mouse squished together. Aka MX Revoultion+G5. also they fix the clutch problem the MX revolution had you may want to check it out.
you or anyone else is welcome to email me directly if desired
I am having trouble sending my new key bindings to the game. In the instructions it said after I make a change on a profile it will automatically update in the game. I have 2 profiles linked to WowArmory already and I tried to use the profile up profile down feature they suggested just in case the mouse was working and just on a different profile. THat is not the problem. I contacted customer support and they just directed me to redownload the new version of the driver. :( Basically, I need the game to recognize the changes I made to the key binds in the software. The changes are there every time I open the software but when I press the appropriate key while in-game the button performs the default task assigned to the key. How do I send my profile into the game? What is the EXE name I need to send? I guess there should've been a guide for dummies in using the mouse. Please send a response to littlefrog2@yahoo.com if you know how to make the game recognize my changes.
I am having the exact same problem as Ryan described above....I make changes in the mouse software. But when I load Wow the mouse is still using default settings. Help! sandamt@gmail.com
Bring it up with steel series support. u may have the old version of the mouse and make sure ur driver/software is the newest
i am having the same problem with being able to press 2 buttons at the same time, if i hold the right-click and try to click something else it doesn't work the 1st time but then does work each subsequent time. I opened a ticket with steelseries support a while ago now, still no word. anyone know how to fix? how did something this essential get by the beta-testers? using 2-buttons at the same time is a 'must' for gaming.
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